How We Conduct Ourselves
Overview
Your personal information is only used by Castle Wine and Spirits ("us") to help obtain greater results from your online marketing, advertising and branding initiatives. Your information is never sold, rented, or provided free of charge for use by any third party, and is used with great care with our transaction partner, Authorize.Net, to conduct secure your commerce transactions.

Personal Information
In using our services, you may have the opportunity to share information about yourself, your interests, or your information needs. This information is maintained by us within Castle Wine and Spirits controlled databases.

Cookies
The use of our services involves the use of "cookies," a small text file stored on your computer or other Internet access device. While our cookies do not contain any personally identifiable information such as name, email address, etc., their use enhances your experience as you navigate our site. To use our website, you must accept cookies from www.castlewineandspirits.com and castlewineandspirits.com.

Log Information
We may use website log information, including but not limited to IP Address, browser type, operating system, date of activity, etc. on an anonymous, aggregate basis to understand and enhance our services for you.

Communications
You may receive electronic communications from us regarding:

• User Service Communications: At your request, we may communicate with you electronically or telephonically to address any product, service, or billing issues. Any such dialogue may be maintained or used by us to provide assistance in resolving your inquiry.
• Newsletters and Offers: You may elect to subscribe to our newsletter or provide feedback regarding our current or future offerings.
• Opt-Out: Users who no longer wish to receive electronic communications other than non-service related announcements may opt-out by replying to any received e-mail with "Remove" in the subject line.

Security and Confidentiality
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data, including physical, electronic, and managerial procedures. However, we cannot guarantee the security of such information if the exchanges include networks, servers, hardware, or software that are not owned, operated, or directly controlled by us. To help minimize any risk, we employ the industry standard/best practices, Secure Sockets Layer (SSL) software, to encrypt transaction-related information sent between your browser and our server(s).

Refund Policy
All sales are final with no refunds. If you have any questions, please contact us at 203.259.5948 prior to conducting any transaction or making a purchase.

Changes to this Privacy Policy
We reserve the right to make changes to the privacy policy at any time. Any changes will be posted on our privacy policy, our home page, or other locations we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, it is disclosed.

Notice to Children
If you are under the age of 21, you may not use visit this website nor use any services provided by us.

Legal Disclaimer
Although we make every effort to preserve your privacy, we may be required to share anonymous or other information in response to judicial processes, to provide information to law enforcement agencies, to assist with an investigation on matters related to public safety, as permitted by law, or as required by law.

Contact Information
If you have any questions regarding this privacy policy, please contact us via email at privacy@castlewineandspirits.com.

This policy was posted on September 1, 2008.